Terms and Conditions

Welcome to our website. By using our website, you agree to the following terms and conditions of use:

Website Terms and Conditions

Terms: ‘The WildLife Movement’, ‘us’, and ‘we’ refer to the owner of the website. Our business is a fully owned and operated Australian Business registered in New South Wales and our registration number (ABN) is 16 278 808 717. The terms ‘you’ or ‘your’ refers to the user or viewer of our website.

Use of Website: Our website is intended for personal and non-commercial use. You may not use our website for any illegal or unauthorized purpose. You may not use our website to transmit any viruses or malicious code. You may not use our website to harass or harm any other person. We reserve the right to suspend or terminate your access to our website if you violate these terms and conditions.

Intellectual Property: All content on our website, including but not limited to text, images, logos, and software, is our property or the property of our licensors. You may not use our content without our express written permission. You may not modify, reproduce, or distribute our content without our express written permission (unless specified otherwise).

Links to Other Websites: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We provide these links for your convenience only and do not endorse or guarantee the accuracy, completeness, or usefulness of any content on these websites.

Disclaimer of Warranties: Our website is provided on an “as is” and “as available” basis. The information contained in this website is for general information purposes only. The information is provided by The WildLife Movement and while we endeavour to keep the information up to date and correct, however, we make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. You expressly agree that your use of our website is at your sole risk.

Website Availability: Every effort is made to keep the website up and running smoothly. However, The WildLife Movement takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Limitation of Liability: We will not be liable for any damages of any kind arising from the use of our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This limitation of liability applies to the fullest extent permitted by law.

Indemnification: You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your use of our website, your violation of these terms and conditions, or your violation of any rights of another.

Governing Law: Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Prices: All prices quoted are in Australian Dollars and do not include Goods and services tax (GST), unless otherwise specified.

Changes to Terms and Conditions: We reserve the right to change these terms and conditions at any time. Your continued use of our website after any changes to these terms and conditions will be deemed acceptance of those changes.

Entire Agreement: These terms and conditions constitute the entire agreement between you and us with respect to our website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.

Thank you for using our website. If you have any questions or concerns about these terms and conditions, please contact us via the contact page on our website.

Bookings

Before making a booking, please ensure that you have a suitable space for the presentation to take place. Specifically, the presentation space must be or have:

Indoors or undercover to prevent the impact of adverse weather conditions.
Large enough to accommodate the program participants, plus an additional 2 square meter up the front for the animals to be setup.
Wheelchair accessible to aide with the movement of animals and equipment into the space.
Reasonable close to parking facilities.
Access to 240V power in order for us to provide life support for our animals.

Please note, bookings are subject to the following conditions:

Maximum of 30 children or students per session (unless specified otherwise). Additional students will be charged at the rate indicated on the website.
The duration of incursion programs is 60 minutes (unless specified otherwise).
Animals are subject to availability.

After making a booking, you will receive an information pack from us with all of the details of your incursion at your nominated email account. Please read through the supplied information pack and contact us if there are any errors or changes to your booking. If you do not receive the information pack within 24 hours, please check your spam folder or please contact us via the contact page on our website. We will be in contact with you via email or phone to confirm the details of the event.

Please see our FAQs for more information

Refunds and Cancellations

If the event is cancelled because of any event outside of the control of The WildLife Movement, then refunds shall be at our absolute discretion. If the event is cancelled by The WildLIfe Movement for any other reason, we will not be invoiced for the incursion. We reserve the right to alter the date or time of the incursion but will contact you to discuss this in all cases.

If you need to reschedule the event, please contact us to discuss a suitable date and time. There is no charge for rescheduled events.

If you wish to cancel your booking for any reason, please contact us to arrange a cancelation. Please be advised that you may still be charged for part or all of the costs for the incursion. Specifically:

For cancellations received up to 1 week prior to the show, we will not charge you for the incursion.
For cancellations within 1 weeks of the show, you will be charged 50% of the cost for the incursion.
Cancellations made within 24 hours of the event will be charged the full amount for the incursion. In most cases, we will attempt to reschedule these events where possible.

If you believe that there are unusual circumstances surrounding your cancellation that may warrant a refund outside of the terms stated above, please contact us via the contact page on our website or via email.

Privacy and Confidentiality Statement

We are committed to protecting your privacy. Only authorized employees at The WildLife Movement will use any information collected from individual customers. We constantly review our systems and data to keep personal information secure, accurate, and up-to-date.

Personal information that is collected during the booking process or sign-up processes will be used to provide you with products or services directly related to your booking with The WildLife Movement. You may also receive marketing materials about other products or services that may be of interest to you if you opt-in to receive our marketing communications.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by The WildLife Movement will only be in connection with the provision of agreed services and products.

Client records will be kept confidential and will not be divulged to any third party, other than any specific manufacturers or suppliers (if necessary) or if we are legally required to do so to the appropriate authorities.

Clients may request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.